JPMorgan Chase, Bank of America and TD Bank are disclosing data breaches that are placing some customers’ accounts and personal information at risk.
In new filings with the Massachusetts state government, Chase says at least four customers in the state are affected by multiple breaches.
In two incidents, Chase says employees improperly accessed customers’ credit and debit card information and triggered fraudulent transactions, prompting the bank to close the affected cards, issue replacements, and reimburse the customers.
In the other two incidents, the bank says it mistakenly posted transaction details, including names, addresses, account numbers, and transaction amounts, to other customers’ accounts. At this point, no misuse due to those errors has been detected.
Meanwhile, Bank of America says documentation relating to at least one customer’s savings bonds was lost in transit on February 14th.
Attempts to recover the documentation, according to the North Carolina-based lender, have proved unsuccessful.
“According to our records, the information involved in this incident was related to your Savings Bonds and included your first and last name, address, Social Security number, and account number.”
The lender says it is monitoring the customer’s banking account for any suspicious activity and is committed to resolving any unauthorized transactions.
Lastly, TD Bank says a former employee improperly accessed a customer’s personal information between December of 2024 and January of 2025.
The information may have included the customer’s name, address, phone number, social security number, account number, and transactional data.
TD Bank says it’s monitoring the account for fraud and is offering the customer a complimentary two year membership to an identity theft protection and recovery service.
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